You need to use Potensic Eve App, which can be downloaded from the "Download Center" on Potensic official website. Or you can download via Google Play Store and App Store.

No, it is not waterproof. Avoid contact with water during use, as this may cause damage to the device.

If the drone encounters rain during flight, please return and land immediately. Wait until the drone is fully dry both inside and outside before using it again.

The maximum wind resistance of the ATOM 2 is Level 5 (10.7 m/s).

*Wind resistance primarily depends on the propulsion system. In strong winds, the lightweight design of the drone may cause slight vibrations. However, its powerful propulsion allows it to hover steadily or return home safely. Additionally, the 3-axis brushless mechanical gimbal ensures that footage remains stable and unaffected by wind conditions.

ATOM 2 batteries are set to hibernation mode before shipping to ensure safe transportation.

Before use, charge the battery with the USB-C charging cable or charging hub to activate the battery.

After activating the battery, press and hold the power button until all the power indicators turn on, then release to complete the startup.

ATOM 2 features comprehensive upgrades in its vision system, imaging system, video transmission system, intelligent features and App.

Details are as follows:

1. New 1/2-inch CMOS sensor: Capable of 8K/48MP photo capture, and 4K HDR video recording, improving 

overall image quality.

2. PixSync 4.0 technology: Offers 1080P HD video transmission with a range of up to 10 km. The redesigned remote 

controller now includes 2 customizable buttons, 2 dials, a high-capacity battery with 4 hours of life, and 18W fast charging 

support.

3. Enhanced visual tracking: AI QuickShots, AI Track, and AI Focus are more accurate and stable, making target recognition more efficient.

4. Advanced shooting modes: New creative options like AI Night, Vertical Shooting, Panorama, Dolly Zoom, Burst Mode, and Slow Motion.

5. New Potensic Eve App: Features a new UI for a more user-friendly experience, along with Flight Record Playback, multi-device management, and SmartTransfer for easy file transfers. Additionally, it supports Home Point Update.

6. Cruise Control: Reduces operation fatigue during long-distance, steady-state flight and minimizes camera shake with smoother camera movement for enhanced video quality.

7. Support for Potensic Care service: Enables users to easily purchase care plans and manage devices via the App.

In standard video mode, you can manually enable HDR in the color mode settings of the App when shooting in 4K or 2.7K resolution.

Yes, you can manually set camera parameters such as shutter speed, ISO, and white balance in the Potensic Eve app.

The ATOM 2 camera has several major upgrades compared to the ATOM:

1. A new image-processing platform improves overall imaging performance.

2. Supports 4K HDR video recording and 8K photo capture.

3. New intelligent shooting modes, including AI Night, Vertical Shooting, Panorama, Dolly Zoom, Burst Mode, Slow Motion, 

4. Supports 4x digital zoom.

5. Added AI Night mode for enhanced low-light performance.

6. Simulated long exposure (with a shutter speed of up to 8 seconds) enables more creative possibilities.

7. A next-gen algorithm is used to effectively improve photo quality.

Yes, it supports up to 18W charging power. Using a PD-compatible charger can achieve the fastest charging, fully charging the battery in about 2 hours.

Yes, the charging hub is compatible with the batteries of the entire ATOM series. When charging ATOM 2's batteries, it supports parallel charging and can fully charge three batteries in 1.3 hours.

No, ATOM 2’s propellers are newly designed and only suitable for ATOM 2. 

Other models are not compatible. However, the propellers for ATOM SE, ATOM, and ATOM LT can be used interchangeably.

Before each flight, inspect the propellers for cracks, wear, deformation, or corrosion, and check for loose screws. If any issues are found, replace the propellers and screws as per the replacement instructions. Use the screwdriver included in the ATOM 2 package, and always replace both propellers and screws on the same motor simultaneously.

Yes, the batteries of the ATOM series drones are interchangeable. However, if the ATOM 2 uses batteries from the ATOM SE or ATOM LT, the drone will exceed 250 grams, and registration may be required in certain countries or regions. Please refer to local laws and regulations for details.

The maximum transmission distance is up to 10km.

*Measured in an open outdoor environment without interference and with FCC compliance, with a flight altitude of 120m and in standard mode, the remote controller’s antenna aligned with the drone. The above data shows the farthest communication range for one-way, non-return flights. Always pay attention to RTH reminders in the Potensic Eve app during your flight.

You can customize the C1 and C2 buttons of the ATOM 2's remote controller in the Potensic Eve App for more convenient control.

Set these functions in the Potensic Eve App by navigating to Settings > Control > Remote Control Settings > Button Customization.

Custom Button C1:

Press once to switch the gimbal tilt angle (0°/-90°).

Press twice to switch between auto and manual camera modes.

Press C1 and the Left Dial to adjust the shutter speed.

Press C1 and the Right Dial to adjust the ISO.

Custom Button C2:

Press once to switch speed modes (Video/Normal/Sport).

Press twice to enable, disable, or update Cruise Control.

Press C2 and the Left Dial to adjust the White Balance.

Press C2 and the Right Dial to adjust the EV (Exposure Value).

During flight, always keep the flat side of the remote controller's antennas pointed toward the drone to ensure optimal transmission quality and extend flight distance.

If the drone is flying directly overhead at a high altitude, the communication quality may decrease due to the antenna's angle. In such cases, lower the drone's altitude or fly it horizontally to ensure the remote controller’s antennas are properly aligned with the drone.

1. Extended battery life of up to 4 hours with a 5000mAh battery.

2. Upgraded PixSync 4.0 transmission system, it adopts a 2.4G dual high-gain directional antenna, providing 1080p@30fps transmission quality. It also supports seamless switching across up to 8 adaptive channels, ensuring smooth and uninterrupted image transmission.

3. Added 2 customizable buttons and 2 dials

During flight, always keep the flat side of the remote controller's antennas pointed toward the drone to ensure optimal transmission quality and extend flight distance.

If the drone is flying directly overhead at a high altitude, the communication quality may decrease due to the antenna's angle. In such cases, lower the drone's altitude or fly it horizontally to ensure the remote controller’s antennas are properly aligned with the drone.

1. Extended battery life of up to 4 hours with a 5000mAh battery.

2. Upgraded PixSync 4.0 transmission system, it adopts a 2.4G dual high-gain directional antenna, providing 1080p@30fps transmission quality. It also supports seamless switching across up to 8 adaptive channels, ensuring smooth and uninterrupted image transmission.

3. Added 2 customizable buttons and 2 dials

1. Drone battery level is below 30%, or the remote controller has fewer than two battery bars.

2. Powering off the drone or remote controller during the update process.

3. Disconnecting from the network while downloading the firmware package.

4. Switching to another app while downloading the firmware package.

*The drone will restart multiple times during the update process and automatically power off once the update is complete.

Connect the drone to the remote controller. If new firmware is available, the Potensic Eve app will prompt you for updates. Follow the on-screen instructions to update the firmware of the drone, remote controller, battery, and other modules

Yes, ATOM 2 features Flight Record Playback. For each flight, you can replay the entire flight process on a map, including details like flight path, stick input, wind speed changes, attitude ball changes, warnings, and sensor status. Additionally, the log saves the last image and GPS coordinates before any signal loss.

1. Brand new UI design for a more user-friendly interface and settings.

2. New App Album: Supports material categorization, photo/video previews, RAW photo display, burst photo grouping, adding photo frames, and batch delete/download of images and videos.

3. Flight Record Playback: Enables users to view and replay flight records directly in the app.

4. Potensic Care Service: Users can purchase care services, bind their devices, and manage them through the app.

5. New online customer support system for faster service response.

Potensic Eve App is only compatible with ATOM 2 and later models. For ATOM, ATOM SE, and ATOM LT, you need to use the PotensicPro App.

iOS 13.0 or above is required for iPhones, and Android 7.0 or above for Android phones.

Currently, Potensic Care service is only available for the ATOM 2 drone.

This depends on the plans you purchased:

1-Year Potensic Care: 1 year of coverage; provides up to 2 replacement services.

2-Year Potensic Care: 2 years of coverage; provides up to 4 replacement services.

After activating Potensic Care and binding it to your drone, the benefits only apply to the currently bound drone. If your current user ID has already used the replacement service and you need to bind it to a new replacement drone, and if you still have remaining replacement opportunities on your current account, you can change the binding relationship using your current user ID.

You can apply for a replacement service through the following channels:

1. Go to App > Me > My Devices > Care Service > Care Replacement to contact our customer service team and request a replacement.

2. If your drone has been flyaway, you can submit a lost drone claim via App > Me > My Devices > Device Information > Lost Drone Confirmation. After submitting the confirmation, our customer service team will contact you and assist with the replacement process.

After successfully purchasing Potensic Care, once you connect the app to the remote controller and the drone, the care status will automatically be applied. When the message "Care is active" appears, the Potensic Care coverage will officially take effect.

1. Within 48 hours after drone activation.

2. The drone can connect normally and has no functional issues.

3. Purchase in supported countries.

4. The purchase user ID matches the user ID linked to the drone.

5. The drone is original and has not been disassembled or repaired by a third party.

You can purchase the Potensic Care service within 48 hours of activating your drone via the app.

Potensic Care is an insurance service specifically designed for the ATOM 2 drone. 

During the coverage period, if your drone, which is registered under the Potensic Care service, is damaged or lost due to normal use or accidental incidents, you can receive a fully functional replacement unit (including the battery) from Potensic after completing the replacement service process.

Potensic Care offers two service plans, allowing you to choose based on your needs:

1-Year Potensic Care: 1 year of coverage; up to 2 replacements.

2-Year Potensic Care: 2 years of coverage; up to 4 replacements.

The replacement service involves a service fee. For details, please contact the Potensic support team: support@potensic.com.